Refund policy

We will gladly accept returns or exchanges within 14 days of your delivery date.

To be eligible for a return or exchange, your item must be in the same condition that you received it (unworn, unused, unaltered) with tags and liners attached, and in its original packaging.

To start a return, you can contact us at info@qndswim.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. The cost of the shipping label will be deducted from your refund. Items sent back to us without first requesting a return will not be accepted.

DAMAGES AND ISSUES
Please inspect your order upon reception and contact us within 48 hours if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS
Unfortunately, we cannot accept returns or exchanges on sale items. 

REFUNDS 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.