Refund policy

We will gladly accept returns or exchanges within 10 days of your delivery date. For any purchases made after November 25, 2025, returns or exchanges will be extended until January 31, 2026. 

To be eligible for a return or exchange, your item must be in the same condition that you received it (unworn, unused, unaltered) with tags and liners attached, and in its original packaging.

To start a return, please email info@qndswim.com. 

DAMAGES AND ISSUES

Please inspect your order upon reception and contact us within 48 hours if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

REFUNDS 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too. We do not refund shipping fees.